| Why Choose American LaFrance?
We are proud to offer a level of customization and quality unparalleled with any other fire and rescue manufacturer in the industry.
Incorporating convenience, reliability and solid design, based on state-of-the-art technologies, our products display a classic beauty and rugged durability, both inside and out. To create the most durable and innovative apparatus available, we utilize some of the most advanced methods in our design and manufacturing processes. These methods include:
• State-of-the-art fabrication tools • Expert Engineering and Documentation Team that includes 3-D solid modeling, computer simulations, part level documentation and installation drawings • Adherence to best industry standards, including ISO certification, planning and following a strict regimen of quality inspection benchmarks • Order Fulfillment System (OFS) ensuring prompt, smooth delivery of products • Commitment to Quality Control that extends to full ISO certification and QIT teams who support continuous improvement
Our experienced staff and top-notch customer service allow us to excel at virtually every vehicle combination and at every stage of the manufacturing process – from design to finished product and beyond. In addition, our multiple manufacturing facilities, Summerville, Hamburg and Ephrata, enable us to focus on specific products and materials providing flexibility and a timely response to meet your department’s needs.
We have a comprehensive dealership network that extends throughout the United States and Canada ensuring that every customer can find an American LaFrance dealership in their specific region to meet their department’s needs. Our dealerships and corporate sales force are an integral part of our company providing responsive, knowledgeable customer and sales support to every department we serve.
Our commitment to our customers and to the emergency services industry extends far beyond the sale as we continue to facilitate them with a comprehensive Service and Parts Support program including:
• EVT-certified mechanics which handle maintenance, service and warranty issues • ALF 24/7: American LaFrance’s 24-hour urgent care roadside assistance program • Regional Field Service Support by Factory DSMs • Warranty Electronic Data Submittal & Processing
We pride ourselves in delivering America’s most historic apparatus -- safe, durable and innovative emergency vehicles that our communities and those that protect our communities can rely on. Experience our impressive designs, comprehensive parts and service program and customer-driven sales team when you choose American LaFrance. Choose right. Choose American LaFrance.
|